CPGRAMS

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Empowering VLEs with CPGRAMS Knowledge

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"Solve citizen problems related to any Government Department and build a strong reputation in your area."

Access Digital Seva

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Deep Detail: What is CPGRAMS?

CPGRAMS stands for Centralized Public Grievance Redress and Monitoring System. It is a single-window portal that connects citizens directly with the Government of India.

Whether it's a delay in a pension, a problem with a bank, or an issue with the local post office, CPGRAMS ensures that the complaint reaches the highest authority of the concerned department.

Key Features for Citizens

• Universal Access: Lodge grievances against any Central or State Ministry.
• Evidence Based: You can upload PDF documents to support your claim.
• Appeal System: If the resolution is not satisfactory, file an appeal for review.

Easy Flow Chart for Registration

1 Login to Digital Seva & click on CPGRAMS service.

2 Verify Citizen Mobile with OTP and fill personal details.

3 Select Department and type the grievance in detail.

✓ Submit and provide the Registration ID to the citizen.

Official Grievance Portal

Use the link below to track status or login directly:

LOGIN TO PG PORTAL

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